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JOSEPH SMITH Post Office Box 193451                   San Francisco, CA  94119 (415) 420-7020 (primary) JSAPartners@att.blackberry.net   1/2003 - Present        JSA PARTNERS, San Francisco, CA and New York, NY                                     Principal Engineer   JSA Partners (JSAP) is a professional services consulting firm serving the technology needs of clients across the United States including Fortune 50 companies, major financial institutions, global food and beverage distillers and distributors, small-to-medium enterprises (SMEs) and venture capital startups.  JSAP practice areas include senior-level architecture, design and engineering in the Microsoft product space with special emphasis on Windows Server 2003 and Windows Server 2008, Active Directory and SMS 2003/System Center 2007 (SCCM and SCOM).  Other JSAP practice areas include business continuity and disaster recovery design and planning, and development of technology-based compliance solutions focusing on the special needs of the SME.    Following is a list of JSAP clients and a detailed summary of professional services rendered for each client.   Private Client Consulting, New York Metro and San Francisco Bay Area September 2007 – Present (also January 2003 – April 2005) Ÿ     Professional services technology consulting for firms and individual select clients in metro Ner York, San Francisco and the Bay Area.  Clients include recording and professional audio studios and engineers (architecture, documentation, software integration and regression testing), digital media and gallery artists (Patrick Bear, William Long), non-profit organizations (Web site optimization, general IT infrastructure and support), and various Silicon Valley enterprises (development of assessment plans and proofs-of-concept for real-time journaling, hosted services, and overall regulatory and ITIL compliance).   Simply Continuous, Inc., San Francisco, CA Senior Microsoft Engineer and Design Engineer September 2007 ·          Microsoft and IT infrastructure design development for this VC startup specializing in business continuity planning and disaster recovery services for the SME enterprise.  Pre-launch design, development and analysis utilizing a Microsoft-centric approach including MOF and Microsoft Best Practices.  Extensive analysis of virtualization technology including VMWare ESX, Microsoft Virtual Server (Viridian), Microsoft Hosted Services and Amazon Elastic Computing (E3).  Analysis of replication and vault technologies including Quest Software, CommVault, and EMC Clariion.  Made design recommendations for command and control operations center based on extensive analysis of the company’s service requirements.    Votes Home Care, LLC, Milford, CT Technology Consultant and Compliance Analyst January 2007 – September 2007 ·          Microsoft and IT infrastructure design evaluation and recommendations for this SMB home care agency.  Technology support, hardware and software analysis, and compliance and regulatory analysis oversight and adherence advisory roles.  Responsible for analysis of IT compliance with all regulatory requirements for operation of home health care referral services.    Time Warner/Time Inc., New York, NY Senior Project Engineer (Data Centers) December 2006 - January 2007 ·          Refresh and restack of Time Inc.'s data centers in the Time & Life Building in midtown Manhattan.  Decommissioning, rack-and-stack, inventory control, and implementation coordination for new HP server hardware in Time Inc.'s data center facilities in a live production environment.  Managed team responsible for rack management, cable and wire management, circuit control and oversight, and best practice hardware decommissioning, disposal and refresh procedures.  Ensured smooth operation of Time Inc.'s production environment throughout the process without any disruption to customers.   Ingram Barge/The Ingram Company, Nashville, TN SMS Architect and Project Engineer November 2006-December 2006 ·          SMS 2003 evaluation, assessment, architecture, performance engineering and project plan development for this national shipping and manufacturing company.  Performed diagnostics, technical overview and recommendations, and project design for the remediation and upgrade of Ingram Barge's SMS 2003 deployment in a Windows 2003/Active Directory live production environment.    Diageo PLC, Norwalk, CT (IBM Global Services) Senior Global Infrastructure Architect (Active Directory) November 2005 - May 2006 ·                     Design, architecture, and consolidation of the Active Directory infrastructure for the world's largest beverage alcohol distributor with a unique global presence spanning multiple continents and time zones.  Worked closely with the US Infrastructure Team and counterparts at Diageo's UK headquarters to evaluate and restructure its global Windows 2003 Active Directory and Quest Software Windows Management environment.  Provided white papers, design scenarios and high-level technical direction for colleagues and senior management in accordance with project requirements and drivers.  Provided Tier III and Tier IV support to the North American Intel Server Group.
John Hancock Manulife Financial Services, Boston, MA Senior Technical Project Manager, US Infrastructure August 2005 - October 2005 ·                     Managed a technology project portfolio of more than $9 million, including development of a design and project plan for migration of John Hancock Funds data center and Market Data feeds to the new Manulife headquarters in South Boston.  Coordination among multiple business units and major stakeholders.  Evaluation and assessment of new and emerging technologies, including advanced job monitoring and scheduling solutions (MOM 2005, SMARTS, ESP/Espresso).  Creation and deployment of SharePoint portal sites for team members.  Task development, budget management, change control management, status reports, creation of process documentation, coordination of project meetings and communication flows, tracking progress against milestones, timely completion of project deliverables, follow-on support and process and procedure enhancements to the businesses.   Temple-Inland Corporation (IBM Global Services), Austin, TX SMS 2003 Global Enterprise Design and Deployment Architect June 2005 - August 2005 ·                     On-site assessment and review and baseline requirements and goals for SMS 2003 installation, configuration and deployment in a Windows Server 2003/Windows XP Professional/Active Directory production environment for 10,000+ users.  Deployment oversight and management of SMS 2003 SP1 with Advanced Client and Advanced Security.  Design direction, modifications and changes to global SMS architecture.  Utilization of Quest Software Windows/AD Tools to verify and emulate the production environment.  Implementation of SMS 2003 enhancements, VMWare environments, feature packs, administrative tools and tuning recommendations.  Creation of process and procedure documents, infrastructure builds, and operational procedures in accordance with Microsoft Best Practices.   Picerne Real Estate/Picerne Military Housing (Dell Professional Services), Providence, RI SMS 2003 Enterprise Design and Deployment Architect May 2005 - June 2005 Assessment, evaluation, remediation, in-place upgrade from SMS 2.0 and deployment of an optimized SMS 2003 for this property management company with a unique national presence at Army posts across the continental U.S.  Installation, configuration and deployment of SMS 2003 SP1 with Advanced Client and Advanced Security for 3,000 users with overhead to scale to 10,000 users in accordance with company growth projections.  Implementation of SMS 2003 enhancements, SMS Client Health Reporting Tool, Dell Server SMS solution accelerators, SMS feature packs, administrative tools and tuning recommendations.  Creation of process and procedure documents, infrastructure builds, and operational procedures in accordance with Microsoft Best Practices.   Previous Professional Consulting Experience (prior to JSAP)   6/2002 - 12/2002        NMCI (NAVY/MARINE CORPS INTRANET) - EDS                                     Washington, DC                                     Senior Project Manager/NOC Implementation Coordinator ·                     Project management and oversight of OEM contracts and contractor deployments in the establishment and upgrade of network operations centers and server farms supporting more than 100,000 users.  ·                     Supervised facility configuration, architecture and design specifications and implementations, hardware and software specifications, and successful enterprise-wide implementation of Windows 2000 Server, Active Directory (multiple forests), MS Exchange, local intranet, and SAN solutions.   ·                     Oversight of testing, monitoring and analysis pre- and post-rollout, adherence to contracts and change orders, and access to classified data storage.  Ensured compliance with U.S. Government and U.S. Navy networking and security standards.    4/2001 - 4/2002          THE EVERETT COLLECTION, New York, NY                                     Project Architect and Engineer ·                     Project Architect for engineering and implementation of World Wide Web-based image provisioning solution for the Collection's worldwide client base using Dell PowerEdge server hardware, Windows 2000 Server with Windows Internet Information Services.   ·                     Design and deployment of Web-based application interface for in-house and global clients using Windows IIS with WWW/FTP hosted services. ·                     Capacity planning for global digital image delivery; ensured 100% availability for 24/7/365 transaction services.   10/2000 - 3/2001        CREDIT SUISSE FIRST BOSTON, New York, NY                                     Network Engineer ·                     Planning and execution of server consolidation, merger gap management and remediation, and MS Exchange migration to the combined new global enterprise resulting from CSFB acquisition of Donaldson Lufkin & Jenrette.  ·                     Ensured compliance with all federal and state regulatory and internal CSFB standards.   10/1999 - 9/2000        BEVACCESS.com/BEVERAGE MEDIA GROUP,                                     New York, NY                                     Senior Engineer and Project Manager ·                     Design, architecture, testing, installation, expansion, capacity planning, and implementation of enterprise-wide migration strategy from Windows NT 4.0 to Windows 2000/Active Directory and migration from cc:Mail to MS Exchange.  ·                     Creation and implementation of SOE.  Oversight and resolution of gap remediation issues during the BMG acquisition process. ·                     Design and architecture of network operations centers at remote sites.  ·                     Design, server specification and engineering deployment and support of in-house and global Internet/intranet services.   7/1999 - 10/1999        BARNES AND NOBLE.com,                                     New York, NY and Reston, VA                                     Implementation Lead Engineer ·                     Design, architecture, testing, installation, expansion, capacity planning, and implementation of Windows NT 4.0 and Windows Internet Information Server for the New York and Northern Virginia NOC locations. ·                     Designed and deployed Windows IIS WWW, FTP and transaction servers (500,000 hits per hour) on a Compaq ProLiant hardware platform in the New York NOC.  ·                     Designed and deployed Windows IIS WWW, FTP and transaction servers (500,000 hits per hour) on a Compaq ProLiant hardware platform in the Reston NOC (Cable & Wireless) to construct the BN.com mirror site.    3/1999 - 7/1999          FOXWOODS RESORT CASINO, North Stonington, CT                                     Project Engineer ·                     Development, assessment, testing and deployment of software packages throughout the enterprise using Intel LANDesk.  ·                     Integration testing for software installation, functionality and interoperability.   6/1998 - 1/1999          UNILEVER NV (DIGITAL/COMPAQ),                                     North America and Puerto Rico                                     Remote Project Engineering Lead (Fly Teams) ·                     Design, architecture, testing, installation, expansion, capacity planning, and implementation of enterprise-wide migration strategy from legacy mainframe to Windows NT 4.0 for more than 30,000 users at the customer's manufacturing facilities in the US, Canada and Puerto Rico. ·                     Site assessment and design, server capacity assessment and architecture, oversight of global testing and authoring of status reports for senior management.   11/1997 - 5/1998        BANK OF AMERICA/NATIONSBANC,                                     San Francisco, California                                     Technical Project Consultant ·                     Project Engineer Consultant for merger of two major U.S. banks at their facility in San Francisco.  ·                     Performed migration and consolidation, data center oversight, and gap management and remediation for more than 10,000 users on a Windows NT 4.0 platform.  ·                     Prepared status reports and documentation for senior management and technical design staff during all phases of the merger.  
Additional Work of Interest: 1986-1998       Major Law Firms in San Francisco, CA and Seattle, WA ·                     Information Technology services provided for all areas of litigation and contract practice for large firms including Preston Thorgrimson Schindler Gates & Ellis (Seattle) and Brobeck Phleger & Harrison (San Francisco). ·                     Specialized in new technology migrations from legacy mainframe systems to client/server Windows-based and Web-based intranet services for all areas of practice.   1980-1988       U.S. Army, Central Europe and Continental U.S.                         Active Duty, US Army 1980-1983                          Rank:  Sergeant (E-5)                         US Army Reserve, 1984-1988   EXECUTIVE SUMMARY:   ·                     Significant hands-on experience at all levels of IT architecture, operation, engineering, team and project leadership, project management and SDLC deployment. ·                     Superior client facing, vendor liaison and team management skills. ·                     Proven track record of successful engagements. ·                     Extremely effective process and procedure creation, documentation validation and creation, and infrastructure/SW evaluation and analysis.   TECHNICAL SUMMARY:   Operating Systems:  Microsoft Windows 2008/2003 Server and below, Windows XP/2000/NT Hardware and Hardware Management:  HP/Compaq and Dell Servers, Dell OpenManage, Dell DRAC, HP/Compaq Insight Manager, Cisco Routers and Switches (Catalyst Series), Cisco PIX Firewall, Powderhorn Data Storage Software and Enterprise Management:  Microsoft Windows 2003/2008, Active Directory, Microsoft SMS 2003, Microsoft System Center 2007 (SCCM and SCOM), Microsoft Project 2003, Quest Software Functional Areas:  Financial Services, Major Corporate, Military/Government, Major Legal, Real Estate, Retail, Insurance, Oil and Gas, Hotel and Resort Services, Beer/Wine/Spirits, Manufacturing   TRAINING: ·                     Xincon CCNA, New York, NY:  Cisco Certified Network Associate (CCNA) instructor-led training ·                     Global Knowledge, New York, NY:  Microsoft Official Curriculum for MCSE in Windows 2000, Active Directory Architecture, Design and Administration, instructor-led training ·                     Evernet, San Francisco, CA:  Microsoft Official Curriculum for MCSE in Windows NT 4.0, instructor-led training   References provided upon request

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